Breakfast Nannies Sava and Una were wonderful! Everyone was super friendly and kind. Great food, hospitality. Very child friendly resort. Would definitely stay again if they keep this up ! Unused credit can be used to purchase items from Spa. Good choice of restaurants. Seperate section for adults only. Good kids club.
Nagham
czerwiec 2024
Our room was very comfortable and reasonably spacious. The facilities were excellent, the pool, restaurants, grounds and all very accessible to the beach.
Barbara
październik 2024
Staff were excellent. Took the time to remember our 1.5 year olds name and gave a big warm greeting each time they saw him. A couple of times staff even carried him around while we ate. Kids club was the best we’ve seen - we couldn’t send our son bc of his age but were able to take him in and supervise him. He had such a great time that he cried whenever we left. Location and facilities were strong. Gym was great and I overheard it is being expanded/renovated further. Food at Solis was very good.
John
lipiec 2024
We loved everything. We stayed at the Beach Club which is the part of the hotel that caters for adults only (no children). This meant it was absolute bliss lying by the pool and enjoying the peaceful surroundings. We can't wait to return.
Josette
listopad 2023
Large room, sun bed on the terrace.
Marina
wrzesień 2024
Overall, the Sofitel was beautiful, the staff were incredible and it had all of the facilities we could ever need for us and our little family.
Jess
styczeń 2025
We loved the buffet breakfast daily, we loved the staff and their attention to detail, the rooms were always cleaned, turned down daily, sheets cleaned. Food was exceptional, pool was fantastic suited to both kids younger and older and adults, bar options and food options daily around the pool were great. Reception staff were able to help with transfers, bookings for day trips and answer all questions. The Spa was also amazing. I had 2 massages in our 2 week stay, I had a wash and blow dry and a facial, it was so relaxing. Special mention to Semi, he was incredible for the kids round the pool daily, activities all day, playing with them and allowing the kids to help with little jobs he was doing. Making the kids feel so special. He was our stand-out staff member of our trip. Emosi was another around the pool playing with the kids, running activities and making sure the kids were made to feel special. Vilimina, another stand out for us. She was in the laundry, she made sure our laundry didn't pile up, keeping our clothes clean. She even went the extra mile to help me keep our surprise wedding a secret, pressing our clothes on day 1 quickly and hiding them back in our room. She was such a beautiful lady and made our stay extra special. She would always greet us in the hall way and made a special visit to the kids and us before we left to say goodbye. Shout out to Camari who makes THE best Ice coffees in the buffet breaky. She made sure we were looked after every single morning. Finally Vani, who served us by the pool daily. She went above and beyond making sure the kids were kept hydrated, (and us). She looked after us so well every single day and her attention to detail in the service she provides is to be commended. Overall we had the more incredible 2 weeks staying at the Sofitel. I can highly recommend this resort and we will most definitely be back.
Brooke
listopad 2024
Amazing 10/10 Staff was excellent 👌🏽 The food was amazing, and the atmosphere was always vibing. Will def be back again. Loved the water fountain everywhere The only thing I recommend is to have some hooks or something in the bathroom to hang your towel and maybe a clothes line inside the bathroom. Other than that amazing 👏🏾
Astrid
styczeń 2025
The service from the employees was exceptional. Always courteous, helpful and even though English is the Fijian's second language there were no communication barriers. Loved the pillows provided also. We inadvertently booked in the family area by mistake. On arrival we found we had been upgraded to the adult area. Thank the reception for recognizing this and contributing to our very pleasant stay.
Christine
listopad 2024
This is truly a destination resort .. there is actually no reason to leave.. the choice of restaurants, activities, bars, pools is really great. The Spa is really good .. I highly recommend the full body massage The room was a decent size with a balcony .. bed extremely comfortable .. the free laundry was a nice extra .. and the cold water bottle refilling stations around the resort a nice touch. The best part though was the staff. They are beyond friendly, can’t do enough to assist your needs and professional as well .. we loved the entire experience
Peter
grudzień 2024